Samsung’s Repair Program Now Covers More Devices in 43 Countries

(Last Updated On: December 24, 2023)

Samsung is significantly expanding its self-repair program this month, following the program’s launch last year in partnership with iFixit. This expansion means Samsung will now offer parts and repair manuals for a broader range of phones across more countries.

Key additions to the device list include some of Samsung’s latest and most high-end models. Notably, foldables are being included in the self-repair system for the first time, with the Galaxy Z Flip5 and Z Fold5 slated to receive parts and manuals soon. The exact cost of parts such as the Z Fold5 display is currently unknown, but a similar display for the Pixel Fold costs $900 for context. Additionally, Samsung’s flagship slab-phone series, the S23 models, are entering the repair system, marking their first inclusion. The program also extends to the mid-range market with the Galaxy A05s, all the Galaxy S9 and A9 tablets, and the Galaxy Book 2 Pro laptop.

The expansion isn’t just about devices; it’s also geographical. The repair program, already active in the US, South Korea, Brazil, Mexico, Belgium, France, Germany, Italy, Netherlands, Poland, Spain, Sweden, and the UK, is extending to 30 more countries. These include Albania, Andorra, Austria, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, North Macedonia, Norway, Portugal, Romania, Serbia, Slovakia, Slovenia, and Switzerland. This expansion to 43 countries marks a significant step in just a year, though it’s worth noting that the flagship S23 is sold in 130 countries, indicating the potential for further expansion.

For the devices in the repair program, Samsung will offer parts for screens, back glass, charging ports, speakers, SIM trays, and side and volume keys. Galaxy Book series users can expect to find parts for front and rear cases, displays, batteries, touchpads, power keys with fingerprint readers, rubber feet, fans, and speakers.

While Samsung’s partnership with iFixit was pivotal in launching this program, it’s unclear if iFixit is involved in this latest expansion. Samsung’s recent press release doesn’t mention iFixit, and there’s an indication that Samsung may be collaborating with various distributors, as program details could vary by market and distributor. Notably, iFixit doesn’t ship to many of the newly included countries.

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